Privacy Policy

Last updated: September 2026

1. Who we are

This website is operated by ML Properties — Italian Buying Agent, founded by Martina Lo Magno. Our website address is https://www.martinamlproperties.com/. For any questions regarding this privacy policy or your personal data, you can contact us at support@martinamlproperties.com.

2. What personal data we collect and why

When you interact with our website, we may collect the following personal data:

Contact form submissions: When you fill out our contact form, we collect your name, email address, country of residence, area of interest, budget range, timeline, and any additional message you provide. We use this information solely to respond to your enquiry and assess how we can assist you with your property search in Italy.

WhatsApp communication: If you contact us via WhatsApp through the button on our website, your phone number and messages are processed through WhatsApp’s platform. Please refer to WhatsApp’s own privacy policy for details on how they handle your data.

Cookies and analytics: Our website uses cookies to ensure proper functionality and, with your consent, to collect anonymous usage statistics. For full details, please see our Cookie Policy.

3. Legal basis for processing

We process your personal data based on the following legal grounds under the EU General Data Protection Regulation (GDPR):

  • Your consent, which you provide when submitting the contact form or accepting cookies
  • Our legitimate interest in responding to your enquiries and providing our services
  • Compliance with legal obligations where applicable

4. How we use your data

We use your personal data exclusively to:

  • Respond to your enquiry about property buying services in Italy
  • Assess your eligibility to purchase property in Italy
  • Provide you with relevant information about our services and areas of operation
  • Communicate with you regarding your property search
  • Improve our website and services

We will never sell, rent, or share your personal data with third parties for marketing purposes.

5. Third-party services

Our website uses the following third-party services:

  • WordPress: Our content management platform
  • Elementor: Page builder for website design
  • WPForms: Contact form processing
  • Complianz: Cookie consent management
  • WhatsApp (Click to Chat): Messaging service for direct communication

Each of these services may process limited data as necessary for their functionality. We encourage you to review their respective privacy policies.

6. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for a maximum of 24 months unless an ongoing client relationship exists. You may request deletion of your data at any time.

7. Data transfers

Your data is primarily processed within the European Economic Area (EEA). Where data is processed outside the EEA (for example, through third-party services), we ensure appropriate safeguards are in place in accordance with GDPR requirements.

8. Your rights

Under the GDPR, you have the following rights regarding your personal data:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure of your data
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent at any time

To exercise any of these rights, please contact us at [inserire email di contatto]. We will respond to your request within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmitted between your browser and our server.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact

For any questions or concerns regarding this privacy policy or our data practices, please contact:

ML Properties — Italian Buying Agent
Martina Lo Magno
Email: support@martinamlproperties.com
Location: Veneto, Italy

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